Introduction

At PartsDepot, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase electronic parts for ACs, Coolers, and other appliances.

1. Information We Collect

Since we offer a Guest Checkout experience, we only collect the essential information required to process and deliver your order:

• Personal Details: Name, email address, and phone number.

• Shipping Details: Delivery address and pin code.

• Technical Data: IP address and browser type (collected automatically via cookies for website performance).

2. How We Use Your Information

We use the data collected for the following purposes:

• Order Fulfillment: To process your payment and deliver your spare parts.

• Order Communication: To send order confirmations, digital invoices, and tracking updates via email or SMS.

• Customer Support: To assist you with compatibility queries or return requests.

• Website Improvement: To analyze how users interact with our site to improve the shopping experience.

3. Payment Security

Your financial security is our priority.

• We do not store your credit/debit card details or UPI credentials on our servers.

• All transactions are processed through secure, encrypted third-party payment gateways.

4. Data Sharing

We do not sell or rent your personal information. We only share your data with trusted third parties necessary for operations:

• Courier Partners: To ensure your parts reach the correct address.

• Payment Processors: To securely handle your transactions.

• Legal Requirements: Only if required by law or to protect our legal rights.

5. Cookies

We use cookies to enhance your browsing experience, such as remembering items in your shopping cart while you browse. You can choose to disable cookies through your browser settings, but it may affect some website functionalities.

6. Data Retention

As a guest user, your information is retained only as long as necessary to complete your order, handle potential returns, and comply with tax and accounting regulations.

7. Your Rights

Even as a guest, you have the right to:

• Ask for a copy of the data we hold about your order.

• Request that we correct any inaccurate shipping or contact details.

• Request the deletion of your personal information once the order and warranty period are complete.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: support@partsdepot.com

• Phone: [Your Contact Number]